A new YouTube video flaunting the personal information of Chase Bank customers is getting a lot of attention. The video shows a person holding numerous confidential financial documents of bank customers, and pointing out information that is supposed to be protected by the bank.
“Social Security Numbers here as well as date of birth,” one person could be heard saying on the video, pointing to one of the documents.
Bank statements, credit reports and other personal documents were seen being unearthed in the video.
Researchers for the Service Employees International Union, which is battling the banking giant over its use of non-union security employees, found the documents out in the open. They were found in trash bags that were left outside several New York City Chase branches.
What’s funniest to me is I was surveyed just yesterday on the value of Chase Bank doing Olympic sponsorship. I told them I could care less what Chase Bank does.
Obviously, their customers should care.
About 1 year ago, I went to our local Social Security office to replace a lost SS card. I waited in the sitting area of the office while people, one after another walked up to the window and had no problem giving out their full name, address, dob, SS number and phone number to the clerk, nor did the clerk try to stop them. Everyone in the room could hear everything. I find that most people and agencies are clueless about this problem.
So if Chase Bank customer info is so readily found in the trash, why are there phishing attacks on Chase Bank customers? Dude, if you want the info, go to their trash! 😉
Hahahahaha
Chase customers are getting screwed…
That’s hysteri- hey – wait just a minute…
I’M A CHASE CUSTOMER!!!!!
Damnit.
#3 – Credit unions are locally owned, have tighter security policies than banks, and aren’t nailed in any high profile way.
In other words, you deserved it.
Thankfully this one – and all the others – was caught on YouTube. Let’s hope YouTube, and others, continue to be ‘our’ voice, otherwise we’ll keep on being screwed without knowing.
“$2500 in charges on my Chase Visa? I never use that card, really… sure, I go to that health club, eat in those restaurants, use that gas, and visit those porn sites, but like I just told you, THAT WASN’T ME…
Excuse me, I have to make a very important phone call.
There’s a better than even chance that the info was put there by a union supporting employee.
Last holiday season, I did a lot of shopping putting all purchases on one card. About the 4th or 5th transaction, the card was denied and only a phone call to the bank would correct it. Also, with some banks you can flag your account to deny any purchase or transfer over, say, $500.00 without telephone confirmation. A SS # and dob won’t cut it. That’s a useful feature from some banks, I don’t know about Chase. Works for me.
Interesting story about Chase that happened just yesterday, no joke.
I am a retail manager who yesterday morning found a credit card on my store counter. Must have been left the previous day by a customer.
I could not find a record of this person’s name in our store database.
I called the Chase number to report a found credit card. There was not an option for anything close to this on the menu options, so I repeatedly pressed 0. I clearly stated I was a retailer reporting finding a credit card in my store. I was transferred twice and reached someone who said he would take care of this after I clearly again stated the purpose of my call.
They were most interested in my name and didn’t ask for any other information. After a couple of minutes, he said, “ok I’ve taken care of this.” I hadn’t yet told anyone the name on the card or the account number. I asked if they would like this information, because it would be impossible to “take care of this” without me giving it to them.
He assured me they HAD this information already. I started to spell it out for him, ‘at no time during this call has anyone asked me for the name on the card or the card number. Exactly HOW do you think you already have this information?’
His response? ‘we retrieved it based on the phone number you are calling from.’ Turns out they were going to report my personal Chase credit card as lost even though I had told them clearly twice that I was calling to report someone else’s credit card I found. Since I was calling from my work number and gave my name, that was the account they assumed the call was regarding.
Idiots.
#8 – at everyone of the branches, right?
James – nor are credit unions required to be as thoroughly insured or have the same level of scrutiny and oversight.
#10, was the tech support actually in the USA? Good Grief !!
Apparently this was found in the Chase dumpster as well:
09-f9-11-02-9d-74-e3-5b-d8-41-56-c5-63-56-88-c0
The guy had an accent of some kind. May have been Indian.