Slashdot 10/11/09:
“T-Mobile’s popular Sidekick brand of devices and their users are facing a data loss crisis. According to the T-Mobile community forums, Microsoft/Danger has suffered a catastrophic server failure that has resulted in the loss of all personal data not stored on the phones. They are advising users not to turn off their phones, reset them or let the batteries die in them for fear of losing what data remains on the devices. Microsoft/Danger has stated that they cannot recover the data but are still trying. Already people are clamoring for a lawsuit. Should we continue to trust cloud computing content providers with our personal information? Perhaps they should have used ZFS or btrfs for their servers.”
And the backups are… where? And they can’t go to them… why?
Btw… nice cloud goatse.
The cloud is a risky place to store data. You are trusting that someone else will properly take the needed steps to protect your data. Since hardware storage is so cheap and the home and small business servers are becoming very inexpensive. I cannot understand why you would use let alone rely on a storage service. Except for the ability to move your data to a location other then your primary business location. I think if data is really important then anyone must consider multiple types of backup.
I think this is the downside of technology. It works great when it works.
But when it fails we all suffer because we rely so much on it.
But you have to wonder if these services are done on the cheap so much that its just not done properly. Where is the redundancy in backups?
#3 jescott418
Computers are a risky place to store data. This is a case of not letting amateurs do it.
People are just so impressed with Wi Fi internet – golly jee soon no internet Ethernet cables in my house what so ever
Star Trek in our time
Now the wonders of the “stick”
Guess good old fashioned ethernet cables still have their place and role
Did the server farm blow up? Is the data at a single location? Was the system infected with a worm that destroyed all backups?
I’m paranoid, especially over photographs. I have an external drive backing up the desktop, along with a RAID automated NAS. On top of that is Amazon S2.
This was caused by climate change.
The problem with storing data on a cloud has and will always be time.
How long does it take to copy 1 TB of data from 1 HDD to another (Or tape). Now multiply that be 10’s, 100’s or 1,000’s of users.
Have a couple of HDDs fail within a week, bye bye array.
Now to recover, how long did it take to copy that data in the first place?
Cloud computing is only good for software makers.
For everyone else, it is just a big gamble.
:)) yeah teh phone companies are doing this on the cheap..
also see this
for what the term cloud means now whow out there really wants to trust their data to the cloud’? prolly just some clods.
i’ll pass
It gets better. Read this: http://bit.ly/3V3Xbj
Wow I can’t believe this they should be sued…
News from around the net says that it was a botched SAN upgrade with no backup in place. Never send a boy to do a man’s job.
this is like ALL technology.
Do you expect your TV to last forever…YES I DO.
And when it DIES, I will curse myself.
Expecting OTHERS to take the blame when it DIES?? thats STUPID, and probably outlined in the EULA..called TOUGH LUCK.
Who remembers a few years back when MSN went down?? and ALL mail was lost??
Its stupid to think, ANY OTHER person is going to take BETTER CARE of your data, then YOU WILL.
Hmm now’s a good time to check that service level agreement
WAIT! WHAT SERVICE LEVEL AGREEMENT?
never mind…
Didnt need my data anyway… right?
The cloud is not meant to be your only backup for this very reason. You are trusting a third party over something of yours.
The way I run my systems at home is I have three levels of backup.
Level 1 is on-site copies of all my data. The backup drives are kept in a fire-resistant safe.
Level 2 is off-site backup disks that I keep at work. I swap the level 1 and level 2 disks weekly to ensure they stay mostly up to date.
Level 3 is a cloud storage account I have with one of the major online backup vendors.
I then can call the backup into service according to situation. Level 1 for if a machine’s primary disk dies or similar situation. The backup can be restored quickly and easily. Level 2 is where I would go if someone broke into my house and stole the safe containing my level 1 backups. If someone steals my level 2’s from work, I still have my level 1’s at home. So that provides pretty safe bet that my stuff will not be lost. However, if by some crazy coincidence someone robs both my house and the office at the same time, I have the cloud as my last-ditch backup. It would be slow, but at least it would be there. If all three sets went kaput at the same time? I probably have bigger things to worry about at that point, like the apparent arrival of the apocalypse.
How well will this bode for M$ online Office offering, considering this was a M$ botch job.
18,
Best protection…3 copies.
AND if it can be printed…PRINT A COPY.
Backups are ALLOT better then the OLD magnetic media and FLOPPY DISKS.
Business is supposed to keep copies for 7 years. CD/DVD style backups are great, but thats MOSTLY for data.
AS windows and programs get MESSED up with parts all over the place, backing up programs is HARD, unless you Backup the WHOLE system..
And you shouldnt need a WHOLE system backup, except 1 per month or major UPDATE. DATA is more precious then the programs.
John’s been predicting this for a while. He hates the “Cloud”.
#21 Aaron said “John’s been predicting this for a while.”
That Microsoft could screw up so badly?
This demonstrates that a backup is only any good if you can restore from it. It’s always fun when the client calls up and says that after months of doing daily backups, when they needed to restore they discovered that the backups hadn’t been working properly for the last 2 months.
God is Goatsie?
Please, everyone. Can we just all agree that there is no cloud? Let’s substitute the term “the cloud” for the term “someone else’s server”. The term “the cloud” is an easy way for everyone to be irresponsible at the same time. “Where’s your data kept?”
“In the cloud.”
“Where is that?”
“I dunno. Somewhere, out there.”
“Where do you store the customer data?”
“In the cloud.”
“Where is that?”
“Dunno. Somewhere, out there. You know, the CLOUD.”
“What happens if you lose the cloud? Is there a plan B?”
“The data is safe in the cloud baby. You know, the CLOUD. Trust us.”
“Well, can the customers sue you if you lose the data?”
“No, because we don’t have the data. It’s in the cloud, man, I keep tellin ya, the CLOUD.”
Save your data to something more substantial than a cloud. Even paper is better than the cloud.
ARK,
thats a way to HIDE a meaning, that has already been used.
If we use another WORDING, many wont get the meaning.
I like how similar the words “Cloud” and “Clod” are.
No-one but you gives a shit about your data. Keep a local copy if you cant afford to lose it.
This is rich! Ya know I was just thinking, before I logged on tonight, that there’s no much bullsh*t in the world, that even the bulls*t has its own bullsh*t. Rather than T-Moble using something a bit more bulletproof for server software. They went with the big noise vendor. Why? Because it was so much easier to brag to their shareholders that they did. And the lie that Microsoft would be there to fix any little problems that arise. So now here we are, and they can’t. Surprise!
They is why I don’t own systems or devices that rely on some remote database, to operate fully. Like Tivo, and such. They go down, and your expensive toy is a piece of junk.
I love this story!
Its really fantastic and the clouds are like a door opening and its like a big hole, Great story of yours.
A cloud is a wispy but of watery fluff floating at the whims of nature, and you know how reliable nature is, so blame it on God for allowing the planet to warm so much.
Who ya gonna sue when god, nature and stupidity all come together.