Apparently, around 2:00 AM today, the Zune models either reset, or were already off. Upon when turning on, the thing loads up and… freezes with a full loading bar (as pictured above). I thought my brother was the only one with it, but then it happened to my Zune. Then I checked out the forums and it seems everyone with a 30GB HDD model has had this happen to them
This report is consistently corroborated by literally hundreds of others across the various Zune support and fan forums.
What hasn’t emerged yet, largely due to the fact that MS’s support lines aren’t yet open for the day, is why these devices are failing. The evidence seems to point to a software glitch, but simple resets aren’t providing any relief. Some reports indicate that only Zunes with the latest firmware are affected, but this hasn’t yet been confirmed.
Zunes use the highly secret Microsoft Embedded Lemming OS.
What are the 12 people with Zune’s going to do?
Windows 7 has been leaked. See if you can load it on the Zune?
Skynet has become active! It has begun!
The Zune support site.
Customers with 30gb Zune devices may experience issues when booting their Zune hardware. We’re aware of the problem and are working to correct it. Sorry for the inconvenience, and thanks for your patience!
Some people on the user support forum are reporting that battery removal seems to work. This should be entertaining!
This happened to my zune last night. I let the battery drain and so far so good.
This must be the end to the Microsoft-era.
Too many failures for a brand to handle…
Microsoft ≠ quality
#7 Mike, are you running firmware 3.1?
Wow… Just… Wow…
Maybe Microsoft really needs to stop making software, they suck at it. They do make good mice & keyboards maybe they should switch to that exclusively.
You’ve been punked. Mine was plugged in all last night and is working just fine. Even listened to the latest ‘Tech 5’ this morning.
… You would of thought this came up in testing before they released the firmware?
#9, Yep, and it froze again once I tried to boot it up. Posted too soon
#13 Man, that’s crappy. Break out the CD case for the car. 😉
1st roll-out of MS Cloud Computing.
NOOOO
Its the zune Genuine Advantage.
FYI you failed.
Zune ?
Too Zune
I was out walking the dogs, and my trusty $80 30gb Zune would not boot. Would not shut off, either. I thought the hard drive died. Walked the dogs for the full two hours, just came home, googgled “Zune reset”, and found out my hard drive did NOT die. I am quite happy, actually. I know MS will fix it through a firmware download thru the Zune software. I can wait. Still love my Zune. Apple fanboys still are girly men.
#17 You didn’t use Microsoft Live Search?
#18 No. I much prefer to help out the elite cult members at Google. I like to contribute to their food budget.
I suppose this is an accident but it sounds more like some body got to something and had some fun before the things left the factory or in a download restricted to that one machine.
I am sure there will be thousands of EXTRA iPods sold today.
#18,
You know its funny, when I was researching the hit piece that Computerword did on Microsoft yesterday, google didn’t return any useful results. It only returned fosstard links. Google didn’t even return the wiki page… All the useful research came from live.com.
As I have used Live.com more and more over the last year, I am finding that the google algorithm is now a liability as far as research goes(google has been compromised by brand activists on virtually every topic), and you should seek out non-google search engines to do your googling.
BTW, I own 4 iPods and an iPhone. For me it is about being able to go to the department store and find a dock device… The sansa devices work fine… but… Everything audio comes with the dock btw.
Oh, and the iPhone plus streaming apps is not a replacement for XM radio.
Interesting post GregA
This was caused due to leap year and should correct itself tomorrow. funny how many people are quick to say ms sucks. look how many are still working that were sold in 06. Apple sux
Official response for Zune 30 Freezing Issue (Zune 30gb stuck at reboot screen)
Early this morning we were alerted by our customers that there was a widespread issue affecting our 2006 model Zune 30GB devices (a large number of which are still actively being used). The technical team jumped on the problem immediately and isolated the issue: a bug in the internal clock driver related to the way the device handles a leap year. The issue should be resolved over the next 24 hours as the time change moves to January 1, 2009. We expect the internal clock on the Zune 30GB devices will automatically reset tomorrow (noon, GMT). By tomorrow you should allow the battery to fully run out of power before the unit can restart successfully then simply ensure that your device is recharged, then turn it back on. If you’re a Zune Pass subscriber, you may need to sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device.
Yep, looks like the problem will go away tomorrow. Nightmare averted.
I have to say I dislike the Zune as much as the iPod. My old Rio Karma and Cowon iAudio X5 are both still fully functional after years of use and IMO are the best portable music players ever made.
The iPhone and iPod touch are nice, but I hate iTunes. Why the hell to I need to install 70 MB of Apple bloatware just to transfer songs to my device? I should be able to hook it up and access it like an external drive.
Somebody bought these?
Hi I am a PC.
Look at me, I can do anything you want me too, if you believe. You must believe and follow. Now Go, go and buy more MS software! Believe in me!!! Now go!
the solution on Zune website, quite simple.
Link > http://www.zune.net/en-us/support/zune30.htm
#29 – Vegan
>>the solution on Zune website, quite simple.
Quite simple, and quite lame.
If this happened on some device built from toaster parts and transistor radios in a teenager’s garage, it would be one thing.
For M$FT – very, very lame.