Click above for
disgusting pic

Reader K’s call to Dell tech support for his laptop resulted in the tech helping him break a different computer, then sending him a replacement laptop full of human pubic hair. After diagnosing a faulty power adapter with K’s laptop, the Dell technician asked him to plug the malfunctioning adapter into his other, out-of-warranty Dell to confirm the problem. K was reluctant, but complied, and fried his old laptop in the process. To their credit, Dell offered a replacement; unfortunately, it had a full bush.

The email starts:

So I rarely resort to complaints as I think I am an easygoing consumer, but this time Dell went over the line. Maybe I just needed to write this email to vent, but I think it may be worth a post on your site…

Recently my 1 year old Dell laptop stopped charging the battery, so I called technical support (still under 3 year warranty) to try to resolve the issue. The technician recommended trying to plug another Dell power adapter into the laptop to see if this was the problem, and surprisingly it worked – problem solved…send me a new power adapter and I’ll be on my way. Unfortunately here things took bad turn…..

Full email, with picture, here (photo is NSFL: Not Safe For Lunch).

We can only hope that this is a hoax.




  1. michael says:

    While still kind of gross, those could easily be beard hairs. Whenever I blow out my keyboard with compressed air, it generally creates a similar little tuft of hairs from my magnificent beard.
    I’m not saying they’re definitely not pubes, but it’s a lot easier to explain beard hairs in a keyboard than pubes. Unless the person was rubbing their junk on the keyboard, it’s kind of hard to get pubes directly on the keyboard no matter how much porn the abused themselves to on it.

  2. Rob Runner says:

    @michael

    Its not necessarily that hard to do. I casual hand down pants while watching porn and back to keyboard should guarantee some hairs to be transferred up.

  3. Improbus says:

    Ewwwwww …. Dude, your getting a Dell.

  4. Pharaoh90 says:

    LOL! @ Improbus.

  5. gquaglia says:

    #1 Who are you kidding, we all know what those hairs were and what the former owner of that computer was using it for.

  6. Munnday says:

    Good old Dell, I work in a computer repair store and have heard some shocking stories (nothing like this with the pubic hair!!)

    One customer had a fulty keyboard on a brand new laptop as well as a bluetooth issue (NO BLUETOOTH CHIP!). Over the phone Dell asked him to take his laptop apart to check the keyboard connection (the dell rep said this will not void warranty) – he did and this did not solve the issue. So he sent it to tell as requested.

    Got it back with a working keyboard, but no bluetooth – sent it back to Dell and they said they forgot to install the bluetooth adapter. They also send a replacement hard drive in case it was needed. Told him if he does not need the new drive to send it back to them.

  7. Dallas says:

    I just cleaned my keyboard. Yuck.

    Head hair, granola and sesame seeds all over the place but no pubes. Although, some stains here and there I’ll assume is milk.

  8. hhopper says:

    That’s more information than we wanted Dallas.

  9. bobbo says:

    I see little reason to think those are pubes. Hair, yes. 90% of household dust is human skin, don’t know how much of it is hair.

  10. Ron Larson says:

    My keyboards seem to collect cat hair from whenever my cat takes a stroll across the desk. Could be that.

    Still.. they should clean any equipment before shipping.

  11. NappyHeadedHo says:

    Dell should pay for a keyboard wax.

  12. kevin dean says:

    Any use of ‘Free Human Hair’ image must credit kevin dean and direct a link to http://www.betaart.com

  13. Can anybody help me with my problem? I bought a Dell
    laptop last May 08. Since I got it, it regularly shuts
    down and goes to the blue screen of death. I contacted
    Dell almost immediately and was told that they would be
    able to fix it “100%”. Since I had confidence in their
    abilities at the time, I patiently went along with their
    updates, restores, replacements, etc. Finally, 10 months
    later, I said enough and asked for another computer.
    They informed me that I could only get a “refurbished”
    computer. No one is interested in helping and there is
    definitely no customer relations to go to. Any suggestions?
    I was basically told to take the refurbished
    computer or they would close my case.


0

Bad Behavior has blocked 5520 access attempts in the last 7 days.