Sears has come under fire from privacy advocates for making the purchase history of its customers publicly available on its Managemyhome.com Web site.

Manage My Home is a community portal where Sears shoppers can download product manuals, find product tips and get home renovation ideas.

The Web site has a feature called “Find your products” that lets users look up past purchases. Ostensibly, this is designed to help customers keep track of items they’ve bought from the retailer, but the site also lets them look up the purchase histories of other people.

I think they’ve pulled this “feature”; but, it probably qualifies for more than an “Oops!”




  1. moss says:

    This crap pisses me off almost more than intricate security boffos.

    You know what’s appropriate and follow the guidelines that work for online shopping. You read the privacy statement. You check for secure connections. Blah, blah.

    Then, the dweeb in charge of the website knows nothing about grifters – violates their own privacy rules – and opens up everyone’s purchases to access by anyone.

    Even a common garden-variety junkie burglar can figure out if you’ve recently purchased anything worth stealing. They see the Sears truck make a delivery and go to the Sears website to see what you bought.

    Sheesh!

  2. Awake says:

    People that shop at Sears know how to use a computer? Even their tools are second rate these days.

  3. DeLeMa says:

    Sadly, I lean towards the Sears as second rate, they don’t use enough lead maybe ?

    I keep waiting to see how all the young’ens are going to behave when everything they do is public knowledge.

    I keep hearing, “if you do nothing wrong, you have nothing to worry about.” I just hope whomever is in charge of deciding what’s right and what’s wrong doesn’t get hold of my shopping records..lol !

  4. Arthur Hansen says:

    Off topic, but Sears Tower is no longer owned by Sears, so the picture has no direct relevance to the article.


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