With replacement white strip installed

If this isn’t a scam, I can’t imagine what a valid reason for this design could be.

Cellphone Battery Designed To Fail At First Drop Of Water?

I recently dropped my cell phone into the last sip of coffee I had in my cup, so I know the liquid didn’t penetrate to any meaningful hardware, especially considering I plucked it out immediately. Stickers, on both the inside of the battery casing (on the phone) and the battery itself, were pink/red when I opened the battery cover, however, very little moisture was present. 5 minutes later my phone turned itself off and I wasn’t able to turn it back on until I plugged it into my charger at the end of the day. The phone blinked the ‘Charge Complete’ signal to me almost immediately, but when I unplugged it from the charger it immediately turned off again and I wasn’t able to turn it on without it being plugged into the charger.

Here’s where the super-sketchiness comes into play. I noticed that the pink sticker on the battery was covering an indented rectangular area, so I pulled off the sticker which revealed two small brass sensors. When I cut out and installed a plain piece of white paper to replace the color changed sticker, the phone miraculously began taking a charge again and when I unplugged it from the charger, it didn’t turn off.

It is also my opinion that they have gone so far as to implement ‘water activated failure mechanisms’ into phones and batteries in an effort to create replacement sales for products that aren’t really damaged.



  1. Dorksters says:

    Then by your logic, a $650 Seiko watch should specifically be designed not to be water resistent, in order save $20 in gaskets and careful machining.

    I too had a Moto phone stop working after water splashed on it, and will never buy another Moto phone as a result. I vote with my $$ like any good American. Only sheeple settle for second rate.

  2. Lauren the Ghoti says:

    By my logic nothing.

    I just told you why watches are water resistant. You can’t read?

    It is easy to seal a watch. The user NEVER OPENS IT. It has NO OPENINGS to the INSIDE.

    It is NOT easy to seal anything that has a microphone OR a speaker OR electrical connections that are not intended to be water resistant – let alone something that has ALL of those things.

    And the rest of us shouldn’t have to pay $50 more for a fucking cellphone because you can’t be trusted not to drop yours in the toilet.

    Crikey®™!

  3. Axtell says:

    If someone is saying that they are paying monthly for phone insurance and then they were denied an insurance claim for water exposure, they are lying.

    It’s interesting to me that people think they can abuse their phones then get upset at the manufacturer for not backing up the warranty against defects for their incompetence.

  4. Dorksters says:

    You have never changed the time on a watch have you?

    If you desiged anything, I would hope not to come into contact with it.

  5. Dorksters says:

    FYI: After my Moto (piece of crap) phone that was splashed with water and then allowed to air dry – it connected to the network, rang when someone called, and charged the battery just fine.

    However, most of the keys stopped responding and the main screen only displayed the phone’s logo when the phone was powered on (not the other user-interface data).

    Even after the splashing, the mini screen showed the time and date, and name or number of the person calling just fine.

    Anyway, the phone was poorly manufactured, and I needed an excuse to rid myself of it anyway. Good riddance Motorola, forever.

  6. Dorksters says:

    The Verizon Wireless G’zOne Type–S is engineered to perform, designed to last, and built to survive, it can handle just about anything you throw its’ way. It’s able to withstand the penetrating elements of rain, humidity and even submersion. It is ruggedized, shock resistant and ready to be dropped. Dust resistant, the keypad stays clean, sturdy and fully operational even in the meanest of desert conditions.

  7. Mr. Fusion says:

    #33, There is a difference between normal environmental conditions and abuse. Being moisture resistant is expected. Being water proof is a totally different thing and not expected.

    I expect my TV to be moisture resistant to normal humidity, but not to water poured over the circuit boards.

    I expect my watch to handle getting wet in rain, but not when I go swimming.

    I expect a laptop to be somewhat resistant to spilled liquids, but not having a 32 oz of hot coffee poured into the DVD drive.

    I think what you are calling incompetence is well within the realm of normal human behavior. Suggesting any exposure is abuse is truly stretching it.

  8. Lauren the Ghoti says:

    C’mon, Fusion. You know and I know, Americans are great at fucking stuff up and then trying to blame the manufacturer – invariably, to avoid the consequences of their own ill-advised actions.

    The broken products that people actually try to get credit / exchanges for, that are obvious victims of careless. abuse and/or misuse, are the stuff of retail legend… it’s the sort of typical thing that makes Americans Americans – and makes others despise us, for that matter.

  9. Mr. Fusion says:

    #38, Lauren,

    C’mon. There are always extremes for everything. If you take some of the extreme complainers and then try to suggest ALL consumers complain to the same degree is just plain wrong.

    A cell phone falling for a quick dip in a sink or toilet is not outside the normal things that happen. Cell phones are usually heavy and will often fall out of a pocket. I know mine has on many occasions. Or being caught in a downpour, it happens.

    I would suggest (my own standards) that a cell phone should tolerate being dipped in water, such as a sink or toilet, for 10 seconds and still function after being externally dried. And tolerate contact to a warm, perspiring body for a minimum of 3 hours and function. Both these standards mimic real world situations the normal consumer may face. A cell phone is meant to be portable in the real world, not a extremely protective one.

    To always blame the consumer for shoddy designs or workmanship is even more wrong.

  10. Lauren the Ghoti says:

    I don’t “always” blame the consumer – but face it, in a country that half of voted for a frat-boy moran – twice – there’s more than enough clowns to go around. And those clowns misuse the tech products they buy one Hell of a lot more often than product designers fall down on the job. Shoddy workmanship? Fuck that – in the free market, it’s up to the individual to have enough sense not to buy crap; the resulting consumer rejection results in retail failure for inferior products.

    It’s not rocket science, you know.

  11. ECA says:

    40,
    IT WASNT 1/2…
    It was 1/2 for the politicals..Demos and reps…
    Which number 1/3 of the USA…for BOTH sides…
    SO, take 1/3 and device it in 1/2, and you find that about 17% voted this person(I know better words) into office.
    The rest of us are Pissed off also, and STILL the gov wont do anything…

  12. Ashlayne says:

    #36, Dorksters,

    What was that, an ad for VZW? =) *lol* Seriously, though, I work in customer service for VZW, and you’re right. But get this: retail on that M-F is roughly $300. Compare that to the BlackBerry I just bought, running at full retail of $400. (For the people who don’t pay attention in class, the BB has WAY more capabilities than the G-zOne.)

    Waterproofing phones? Cheap? I’d have to agree with Lauren on this one.

  13. Slippry pete says:

    Can you imagine the technological leap we would have to make as a species to make a device such as a phone water resistant. I mean it has a couple of ports and at least 12 buttons on it. I just don’t see how this can be done. The moon landing, deep see exploration, and sending robots to Mars pale in comparison to a water resistant cell phone this would require such things as o-rings and sealed data ports. That is just future stuff we can only dream about now. It just can’t be done, at least with existing technology.

  14. pepe says:

    This worked for me too. I verified that it wasn’t just a matter of waiting or removing the pink paper. Attaching a new piece of a selfstick label solves the problem.

    Thank you!!!!!!

  15. pechorin33 says:

    This worked for me as well – I dropped the phone in the bathtub and after letting it dry out an evening, took off the red strip and replaced it with a white strip and the phone started working again. THANKS!

  16. frankd210 says:

    The moisture strips are a scam. Living in the the South with high moisture everyone’s cell phone turns red. I now have a problem with suncom and my three month old phone. They refuse to talk to me and tell me the phone has fallen in water. I have no way to defend myself other then changing carriers. No one from customer service will return my phone calls. I found out the problem to be the house charge and now the phone works great even though the strip remains red. Figure that out, bye bye Suncom.

  17. BIG SMILE says:

    I found this dialog after googling “humidity effects on cell phone batteries”! I bought a new Blackberry curve three weeks ago–lo and behold, a week and a half later, it was acting up (changing time/date info randomly, etc). My husband took the battery out of the phone and the tester strip read positive–my cell phone was pregnant!! No, he explained…the strip claims that the phone had been wet. It had NOT seen a single drop of h2o–and although we normally have high humidity here in northern Ohio, it has been fairly dry and we’ve been in a drought for the past month. I was distraught, knowing from friends and family (who are NOT irresponsible and wreckless with their equipment, as some other posts suggest) that Verizon refuses to even speak to you if the strip is red! Sooo, I buy a new battery ($30+)and take it in. They evidently found a problem with the phone itself, because they swapped it out for a new one. Now, here I am about 5 days later, and just out of curiosity, I looked at my battery last night and yep, the strip is bright pink! And NO way, NO how has it been wet! It’s a racket!! As is the insurance for replacing a phone that’s been damaged–you pay $5/month for 2 years and IF you need to make a claim, you must pay a $50 deductible…even if it’s damaged after only 6 months, you’re still looking at a minimum of $80 to replace the phone.

    I’m frustrated and very very disgusted by this little red strip…HUMIDITY??? Really??? Shall I never use my phone outside of an air conditioned room again!?

  18. jrsposter says:

    I have a Samsung Gleam that I have had for two weeks. I had to buy it after my Samsung SCH-a990 stopped working. The strip on the a990 had turned pink, so Verizon would not give me a replacement.

    Well, for the past two weeks I have been extra careful, encasing my cellphone in a plastic bag inside my pocketbook on rainy days. I have never dropped it in water, nor taken it into a bathroom with the shower going. I looked at the strip tonight, and, wouldn’t you know, it has red dots all over it.

  19. Merlyn says:

    I had an experience where I had 2 cell phone batteries giving me problems. They were both losing power very rapidly. Over one time period I tracked, my battery lost 13% power in thirty minutes! They both had that sticker indicating that they had been wet, though oddly, the strip in my phone did not.
    So I peel off the piece of paper on one battery. I do not replace it with anything, just take the original off. I charge it again. Here I am, more than 18 hours later, and my phone still has 39% charge left.
    This is clearly a scam and I will be contacting an attorney to try to file a class action lawsuit against these crooks!


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