No, not this sort of cloud!

Engineer accidentally deletes cloud | Channel Register — Incredible that people remain gah-gah over cloud computing with things like this happening.

Following last month’s much-discussed Amazon S3 outage, most (if not all) of XCalibre’s FlexiScale cloud went dark on Tuesday, and nearly two days later, the UK-based hosting outfit has yet to restore service.

According to XCalibre CEO Tony Lucas, the outage has affected “a vast majority” of businesses relying on FlexiScale for on-demand storage, processing, and/or network bandwidth.

Lucas won’t say how many cloud-happy outfits depend on his cloud, which went live in October. But he expects some of them will be back up and running this evening UK time. “And other customers will start coming back online from there on,” he says. “But we’re not sure how long that will take.”

As Lucas explained in an email to customers – posted to the Web by CNet – the outage occurred when an XCalibre engineer accidentally deleted one of FlexiScale’s main storage volumes.

Found by Melanie Brookbank via Twitter.




  1. ECA says:

    ???
    engineer?
    Software engineer I will guess..
    AS the hardware SHOULDNT have access to that level of programming.

    So some person, went in and DELETED the WHOLE storage data base??
    you are talling us, SOMEONE went in and did a FORMAT, on the main drives of ALL these systems??
    I say ALL because i would think that EACH USER, would have there own setup, and NOT store all this data in a LUMP on 1 server.
    Then comes to mind REDUNDANCY..Where you COULD LUMP all that data for BACKUP.(ask msn about this and BEING down for 3 days)

  2. MADGeek says:

    Damn “rm *.*” will get you every time.

  3. hhopper says:

    The only way cloud computing will work is with multiple redundancies.

  4. Paddy-O says:

    Clouds are too ephemeral for critical business apps…

  5. Micky says:

    it was a slip of the mouse,

  6. chuck says:

    The article says “Unfortunately, due to it’s size, we didn’t have spare capacity on the platform to create a complete duplicate of it.”

    So they’re saying they didn’t have a backup drive big enough to make a backup.

  7. SparkyOne says:

    I got my application for the “Delete Cloud” key off to the US Patent and Trademark Office.

  8. JimD says:

    “Hey!! You !!! Get Offa My Cloud !!!” And if you LOST YOUR DATA, well read the EULA that basically says – YOUR F**KED !!!

    Corporate Computing at it’s finest !!!

  9. wbskeet37 says:

    Who knew that’s what the “delete” key does…

  10. ECA says:

    THIS(all of the above) from the group that UNDERSTANDS backups.
    After trying to reinstall windows for the 51st time.
    AND IF WE HAD the money WOULD have a server system and BACKUP.

  11. QB says:

    Anytime you build a website you’re really building a software integration problem. That’s why it’s tricky since you talk to databases, other systems, routers between those systems, and on and on.

    Cloud computing is no different, if you depend on a system down the hall or one in Australia the only real constraint is the speed of light and ‘how’ those systems are combined. The have to be tested differently in various combinations and built to be monitored. Most people are too lazy to do that or management skips spending on that.

    Here’s how the FAA flight plan system failed. It’s a classic with a bad configuration upgrade, bottlenecks, and human behaviour exasperating the problem.

    Michael Nygard’s book “Release It!” is a terrific and readable book on the subject.

  12. deowll says:

    We that’s one way to leave a job with a bang!

  13. NormanSpeight says:

    ‘Cloud’ computing is Communist!
    Before this crackpot idea came along, we all individually held our own software.
    Now, the idea is to have a huge pot which we access, controlled by the commissariat. Access is limited to those who fulfill the requirements of the (controlling) party. Profits accrue to those at the top who are in charge.
    Those accessing software who are not on the ‘approved’ list are fined horrendous amounts, if they cannot pay, then, its off to the Gulag.
    The modern version of this even allows those abroad to be imported into the US for sentencing, even though they live in a foreign country and may not have committed any crime in that country.
    Of course, the perceptive amongst you will have noticed that this is just a way of filling US jails because you don’t have enough occupants to fill them. In such a situation you just invent new laws and import enough foreign prisoners to fill the cells. Sort of Guantanamo for all?

  14. QB says:

    #15 OMGWTFBBQ

  15. Angel H. Wong says:

    John did it!

  16. James Hill says:

    This buzzword is quickly spending its 15 minutes.

  17. Bob says:

    You guys sound a lot like the mainframe engineers when PCs started coming in.

    Five to ten years from now you’ll all be deriding the next IT wave — in defense of the cloud.

  18. MRN says:

    #19 Bob

    Yep, it’s the same old dog just wearing a different collar. It has some great tricks but it also has the same old fleas.

    Mainframe(1960’s) = Application Server(2000’s) = Cloud Computing(this century)

  19. ECA says:

    19,20…
    the old WAYS still MEAN SOMETHING.
    there is a reason for them.
    AND anyone that has had to REINSTALL for more then 10 times, KNOWS the problems. And it isnt just YOURS.
    NO matter how SOLID the system, or how LONG it has been up…SOMETHING can go wrong.
    From hardware failures to SOFTWARE incompatibility, to installing the 10th latest piece of software and finding that the OLD version didnt delete properly, and MESSED UP THE REGISTRY…
    this dont count malicious VIRUS or bots..
    THE OLD ways still work, IF you can find a way to implement them.
    BACKUPS on a HOME machine are terrible. Just the amount of DATA to be backed up, is enormous…and we had he SAME problem YEARS ago.
    THINK of how many DVDs it would take to back up a 500gig machine. THEN think of FLOPPY drives and a 100meg machine..
    Then consider that MS loves to change things ALL THE TIME…so a back up ISNT great. and if you want to keep on top of it you need to do AT LEAST 1 time per month.
    ON A SERVER SYSTEM, its 1000 time easier. BECAUSE… you want more then 1, as you may have BACKED UP the virus that KILLEd your system.
    ANd if your kids use the computer?? you REALLY want to idiot proof the thing, and ERASE ALL THEIR CRAP..

  20. Cursor_ says:

    http://www.dvorak.org/blog

    Earliest archive at Archive.org

    http://web.archive.org/web/20040713040449/www.dvorak.org/blog/

    Cloud computing since 2004!!!!

    John we are SO proud of you!

    Cursor_

  21. QB says:

    Cloud computing is just a web server all gussied up in a Gartner quadrant and a couple of additional things thrown on. I know many companies that depend on external services and do well with them and many who have failed at this.

    Computer systems fail or freeze (no difference to the end user) at some point and you have to be good at dealing with it and it doesn’t matter if they are internal or external (again no difference to the end user). If you select a vendor with crappy technical management expertise like the above company then your business will be in trouble.

    The service provider has to be evaluated and managed like any other service. In other words, you need management skills rather than technical skills.

  22. James Hill says:

    #22 – JCD’s ability to forecast a buzzword is second to none. It’s a shame morons like #19 can’t tell the difference between hype and actual change.

  23. ECA says:

    http://apod.nasa.gov/apod/archivepix.html

    TRY this archive from 1995, and still going.


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